How do I prepare for my facial appointment?

Before coming in for your facial, discontinue using exfoliants and retinoids for at least 3 days. If you do any facial waxing or shaving, wait at least a week before getting a facial. This will ensure that the skin barrier can handle professional exfoliation with less risk of irritation.

Drink plenty of water before and after your facial treatment. Hydration is important to keep our skin healthy and better able to recover from services like chemical peels, dermaplaning, and nanoinfusion.

Avoid sun exposure before your facial, we cannot do any treatments on sunburnt skin. Wear your SPF on your way to get your facial to keep your skin protected.

Lastly, dress comfortably and come prepared to relax and unwind. Part of the magic of facials is to engage in self care and regenerating our energy.

What should I do after my facial?

After your facial treatment, you will have fresh glowing skin. It is important to protect your skin after receiving any professional exfoliation because there is no longer a layer of dead skin on the surface to act as protective layer.

Wear at least SPF 30 every day to protect your skin from UV radiation. If you will be getting sun exposure for more than 2 hours, it is also important to reapply your sunscreen every 2 hours.

Avoid touching or picking at your skin. If you see a whitehead or blackhead that your esthetician has left, it is usually because it was not ready to be extracted or the skin in that area is too delicate. It can be very tempting to try to remove these yourself but it opens the risk for scarring and spreading bacteria.

Avoid excessive heat like saunas, heavy workouts or very hot showers. Heat exposure can cause irritation and sensitivity.

Be gentle with your skin. Wash your skin with a gentle cleanser and avoid exfoliating for the next few days. Also be sure to keep your skin hydrated and moisturized to optimize your facial results.

Do you have a loyalty program?

Yes! After 5 services you will get a free enhancement at your next facial. After 10 services you will receive 50% off your next facial.

Do you have a referral discount?

Yes! Existing clients can refer their friends or family members to receive $15 off their Introductory Facial. After their guest comes in, the referrer will get $15 off their next service. The guest needs to provide the referrer’s name on their intake form.

What is your cancellation/no-show policy?

I value your business and ask that you respect my scheduling policies. Should you need to cancel or reschedule, please notify me at least 24 hours in advance via email or reschedule on my online booking system. Any cancellations within 24 hours are subject to a $50 fee. No-shows without prior notice will also be subject to a $50 fee.

What if I am late to my appointment?

Late arrivals may result in modified services; however, charges will reflect the initially booked service. For delays exceeding 20 minutes, if the service cannot be accommodated due to timing constraints, a $50 fee will be applied.

How long should I expect to be at my appointment?

The time indicated for your facial appointment reflects the duration of the hands-on service you will receive. Please account for an additional 10-15 minutes for consultation and changing (example: your 60 minute facial appointment is at 1:00 pm, please plan to be here until 2:15 pm).